📦 Shipping Policy

1. Shipping Coverage

We ship across India to all major cities, towns, and serviceable PIN codes via reputed courier partners. Delivery in remote or outskirt locations may depend on courier availability.

2. Shipping Charges

Shipping charges are not free and will be calculated based on the order weight, package dimensions, and delivery location. These charges will be visible at checkout or shared at the time of order confirmation.

3. Dispatch Time

Orders are generally dispatched within 1–2 working days after payment confirmation. During peak periods or due to unforeseen circumstances, dispatch may take slightly longer.

4. Delivery Timelines

Typical delivery timelines are:

• Metro Cities: 2–5 business days
• Other Areas: 4–8 business days

Please note, these are estimated timelines, and delivery may vary depending on courier operations and external factors.

5. Shipment Tracking

Once your order is dispatched, a tracking link will be shared via SMS or email. You can monitor the real-time status of your shipment using the provided link.

6. Packaging

All products are packed securely with adequate protective material. However, Laptop TrueValue Pvt. Ltd. does not take responsibility for any damage incurred during transit.

7. Risk & Liability

• All products are shipped at the buyer’s risk.
• No refund, return, or replacement for damage during shipping.
• The buyer must coordinate with the courier company for any damage claims or insurance, if applicable.

8. Delays or Issues

In the event of unavoidable delays (e.g., natural calamities, strikes, courier issues), we will keep you informed proactively.

For any shipment-related queries, contact us at 📧 support@laptoptruevalue.com or 📞 +91-9575712345.

9. Address Accuracy

Buyers must provide accurate and complete shipping details. Any delivery delay or failure due to incorrect address, contact number, or recipient unavailability is solely the buyer’s responsibility.

10. Delivery Acceptance

Please ensure someone is available to receive the parcel at the delivery address. The courier company may attempt delivery up to 1–2 times before returning the item.